Start, Stop, Continue is a well-known method for feedback that many organizations and teams use to gauge effectiveness. You simply ask:
- What can we start doing that will make us more effective?
- What can we stop doing that makes us less effective?
- What can we continue to do that’s providing value to us?
Another, less formal feedback technique that is similar is called WWWN. It stands for What’s working? What’s not? It’s a simple, effective communication tool that can illuminate critical issues or operations for improvement while creating a learning culture of openness.