This question always lingers, “Can we do it better?” What does it take? How do we get everyone involved and make it stick? How do we build a culture that wants to do it better?
We live in different and dangerous times today. Our incidents are getting crazier and more complex. We’re challenged by mysterious bio-hazards, unprecedented natural disasters, and unexpected terrorism that can happen anywhere. Our communities are becoming more diverse and they need our help with risk reduction and education.
To face these ever-changing and complex challenges, we must continue to do it better. There are a lot of people counting on us, so we have to be ready for anything, at anytime, and anywhere.
Here are a few suggestions on how we can do it better:
Train and Work Safer
Train, respond, and work safely. Wear your seat belts and your SCBA. Stop breathing so much smoke. Follow your policies and procedures and execute them safely. Stay aware of everything, and watch over your brothers and sisters; have their backs. Speak up when you need to, in the right way. Maintain the readiness of your equipment, and use it properly and when you’re supposed to. Practice personal accountability, all the time. And, know where you are at all times.
Practice and Master Your Skills
Whether operating a saw or starting an IV line, don’t just settle for proficiency; be a master at what you do. Stay physically fit, because your work involves great physical exertion. Keep learning about everything. Know why and how we do things, not just what to do. Be disciplined and use the incident command system. Constantly train for readiness and improvement. Always look back at what you did and ask, “How can I do it better next time?”
Act Like a Professional with Honor and Integrity
Be courageous, but calm. Be patient, because it can be difficult dealing with people who are in a considerable state of stress. Sometimes they are the people you work with. Practice a positive image, everywhere and all the time. Set a good example for the young people in your community. Get involved in your fire department and your community, and provide ideas to make the job safer and the community better.
Treat Others Better and Practice Servant Leadership
Be nice to everyone you encounter, especially the people you work with. Practice compassion and consideration for everyone. Engage the people in your community, including the leaders, staff, and citizens. Get to know them and what they need. Improve relationships with other agencies, especially law enforcement; we need to have their backs. Be a servant to others, because that’s the true calling of the fire service.
It’s not a matter of can we do it better, we have to do it better. Start this discussion in your fire department. Ask that lingering question, “Can we do it better?” And if each of us keeps calm and makes a real effort, we will do it better.