Nearly every NIOSH Firefighter LOOD investigation report states that one of the contributing factors is the failure to adequately “Command and Control” the incident. How is this possible? Fire Chiefs across the country will say, “We establish Command at every incident and the fire service is good at ICS.” If that’s true, why the consistent command failure when the incident goes bad? Does the incident go bad because of “command failure” or do we fail to adequately command when the pressure is on and the need is greatest?
My question is, “Are we dedicating enough time to practicing ICS for incidents that stretch our span of control? I don’t believe we are. Recent studies of command and control (C/C) during rapid intervention operations in my area found that there is little hands-on, realistic training on C/C of single and multi-alarm incidents, or as part of a RIC or Rapid Intervention Group deployment. That’s unacceptable!
At our fire department, we just completed a Command and Control Decision Making course to begin to address this issue. The program, based on the NFA command and control curriculum, was designed for our new district chiefs. The course focused on identifying problems (5 boxes), making decisions, and span of control (again 5) for one and two-alarm fires. Using a variety of real-fire videos (including sound) to create a certain level of stress, students role-played command positions ranging from incident command, command aide, safety, and division and group supervisors. The outcome for the students was better situational awareness, decision making, communication, and teamwork.
Command is about situational awareness and decision making, and control requires practice. Anyone expected to play the “command” role must continuously study command operations and practice realistic command scenarios. Command and control must have the same amount of training focus and attention as firefighter tactics and tasks. After all, without command and control can we really accomplish the tactics?